The Importance of Transparency in Organizational Communication

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Frida Ghitis: Part of a communication breakdown is that we didn't give the why. She says process was just shouting to me throughout this whole conversation. What do we make sure in a teeming context that when one person says something, everyone hears it?Ghitis: Well, word of mouth is okay, but we are really advanced species now. Let's figure out a way and perhaps even a technologically enabled way to do it.

Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between communication and transparency and guide Kelli into taking matters into her own hands. This is an episode of Fixable, another podcast from the TED Audio Collective. If you want to be on Fixable, call our hotline at 234-Fixable (that’s 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem. To hear more episodes on how to fix your work problems, fast, follow Fixable wherever you're listening to this.