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23min chapter
The Art of Conducting Engaging Sales Conversations
Sales Gravy: Jeb Blount
Navigating Empathy Levels in Sales Conversations
This chapter delves into the varying levels of empathy in sales, discussing the importance of balancing empathy and outcomes. It highlights the necessity of flexing communication styles and embracing tension in interactions to draw people in and make conversations memorable. The chapter also explores techniques like creating tension, utilizing micro expressions, and the power of active listening to drive sales effectively.
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