Someone says something that hits a nerve, and before you know it, you’re on the defensive.
Defensiveness is a normal reaction. But it can quickly escalate arguments and make things worse. Good news: there’s a better way to handle it.
In this episode, I’m sharing 3 ways to stay calm and not get defensive—no matter how heated the conversation gets.
These strategies will help you stay composed and avoid escalating the situation. So you can turn difficult conversations into productive ones.
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