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Change the Frame to Win the Game

The Double Win

CHAPTER

Empowering HR and Operations for Business Success

This chapter examines the pivotal role of HR and operations teams in cultivating an organization's culture and achieving its vision. It challenges the misconception that these roles are merely transactional, instead highlighting their strategic importance during both stable and tumultuous times. By promoting a collaborative mindset and proactive problem-solving, the chapter illustrates how HR and ops can drive sustainable success and enhance workplace adaptability.

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