
Change the Frame to Win the Game
The Double Win
Empowering HR and Operations for Business Success
This chapter examines the pivotal role of HR and operations teams in cultivating an organization's culture and achieving its vision. It challenges the misconception that these roles are merely transactional, instead highlighting their strategic importance during both stable and tumultuous times. By promoting a collaborative mindset and proactive problem-solving, the chapter illustrates how HR and ops can drive sustainable success and enhance workplace adaptability.
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