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Empathy and Ethics in Telephone Fundraising

The Fundraising Everywhere Podcast

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Rethinking Telefundraising Post-Pandemic

This chapter explores the evolution of telefundraising in the wake of COVID-19, emphasizing the need for professionalization and effective onboarding of agents. It discusses the importance of fostering a supportive environment that prioritizes genuine connections with donors while balancing performance metrics. The speakers advocate for collaboration within the fundraising community to enhance practices and establish a culture of authentic communication.

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