
Conversational AI at Genesys with Harshali Desai and Mitch Mason
VUX World
The Headless CMS - How to Make Content Look Good
The more you spend time and effort creating separate content for each channel, obviously better and it's going to look and feel to the end user who's reading it all. So how, we try to help do that automatically in a similar way as with headless CMSs or bots. And eventually, there will be things like summarization and changing the content per channel automatically. Each of those introduces some risk to changing it wrong, but also saves you a lot of time. I'm wondering whether you have thought any about kind of like the role that large language models might play in this kind of area.
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