Teaching Soft Skills and the Power of Humor

Soft Skills for managers and leaders are essential to business and personal success. This week on Business Brain, we ask our audience if these skills are teachable or if you must be born with them. Traits like empathy, a sense of humor, being a good listener, and friendliness. Can these be taught? Listen in to hear our take!

• 00:00:00 Business Brain – The Entrepreneurs’ Podcast #494 for Casual Friday, October 20th, 2023
• 00:01:02 Robert-How to manage increasing customer expectations?
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• 00:08:57 Can anyone become good at being a manager?
  • Friendly
  • Optimistic 
  • A good listener
  • Empathy
  • Sense of humor
  • Peter Principle
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