16min chapter

Industry Relations cover image

What to do about Zombies

Industry Relations

CHAPTER

Engaging Super Members vs. Zombie Members

This chapter explores the contrast between engaged 'super members' and disengaged 'zombie members' within professional organizations, particularly in the realm of real estate associations. It highlights the consequences of prioritizing financial gain over member engagement and the missed opportunities for reform that could address these challenges. The discussion underscores the importance of redefining value propositions and ethical standards to maintain effective and committed membership.

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