Andy Hobaica - $7 million a year by serving!
Waste No Day: A Home Services Motivational Podcast
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From Sales to Service: Building Relationships in Home Services
This chapter focuses on the transition from a sales-driven mentality to a service-oriented approach in the home service industry. The speakers share personal anecdotes and case studies to illustrate the importance of prioritizing genuine customer well-being and fostering long-term relationships built on trust. Ethical considerations and consultative strategies for guiding homeowners through repair options are discussed to enhance the customer experience.
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