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4min chapter
The Business of Customer Love Year in Review Special 2023 with Brittany Hodak, Nate Henderson, Carol Meyers and Andy Cockburn
The Business of Customer Love
The Importance of Customer Love and Investor Metrics for Sustainable Growth
This chapter highlights the significance of customer love in businesses and how investors are increasingly valuing customer-centric companies. It emphasizes the need for businesses to prioritize customer happiness, delve beyond problem-solving, and explores the metrics investors consider for sustainable and profitable growth.
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Discover
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