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The Business of Customer Love Year in Review Special 2023 with Brittany Hodak, Nate Henderson, Carol Meyers and Andy Cockburn

The Business of Customer Love

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The Importance of Customer Love and Investor Metrics for Sustainable Growth

This chapter highlights the significance of customer love in businesses and how investors are increasingly valuing customer-centric companies. It emphasizes the need for businesses to prioritize customer happiness, delve beyond problem-solving, and explores the metrics investors consider for sustainable and profitable growth.

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