2min chapter

Intercom on Product: Building Software in an AI-first World cover image

Our manifesto for next-generation customer service

Intercom on Product: Building Software in an AI-first World

CHAPTER

I Think It's Inevitable

I think it's inevitable just given how the rest of the world works. I don't tell you something about say, well, there's a lot of sales not service, you know, and again, these two worlds are very, very interconnected. The only thing that we've seen over the last decade is teams are blurring boundaries. These days they're blended, you've teams like success growth product team are in there too.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode