Our manifesto for next-generation customer service
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I Think It's Inevitable
I think it's inevitable just given how the rest of the world works. I don't tell you something about say, well, there's a lot of sales not service, you know, and again, these two worlds are very, very interconnected. The only thing that we've seen over the last decade is teams are blurring boundaries. These days they're blended, you've teams like success growth product team are in there too.
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