I Think It's Inevitable

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I think it's inevitable just given how the rest of the world works. I don't tell you something about say, well, there's a lot of sales not service, you know, and again, these two worlds are very, very interconnected. The only thing that we've seen over the last decade is teams are blurring boundaries. These days they're blended, you've teams like success growth product team are in there too.

In this episode of Intercom on Product, our Co-founder and Chief Strategy Officer Des Traynor and Paul Adams, our Chief Product Officer, sit down to talk about our new product manifesto for the future of customer service and what it means for us.

Read the transcript: https://www.intercom.com/blog/videos/our-manifesto-for-next-generation-customer-service/

Watch the video: https://youtu.be/XgV4A-iStO4

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