2min chapter

CXOTalk: Leadership, AI, and the Digital Economy cover image

CIO Strategy: How IT can Create Great Customer Experiences

CXOTalk: Leadership, AI, and the Digital Economy

CHAPTER

How to Argue the Need From a Technology Perspective

You've got to show what are the short term, medium term, long term advantages to the business. Sometimes there may be immediate benefits to implement in these small scale changes that can move the business forward. But sometimes you have to show that longer vision and show that over time, here's how this is going to benefit you. I'd like to say we're biting the elephant one bite at a time. We're not trying to eat it all at once.

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