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4min chapter
41% Profit Margins With a Results-Only Comp Model w/ Courtney Tarrant
Agency Life
How to Be Results Oriented in an Agency
Courtney: I love what you said there that it's actually helping you not only maintain your profit margins, but it's also helping you retain top talent. When you were starting to kind of paint the picture for your agency and what it looks like to be results oriented, Courtney, you were talking about the 75% retention mark being kind of the main objective that you guys are looking at on track off track. Was there a time where there was a different metric? How did you guys come to that? Has that changed? And have the KPIs that you track to determine if you're on track offtrack, you know, on a weekly basis that ladder up to that, have those
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