Constructive Feedback: Balancing Constructiveness with Kindness

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This chapter highlights the significance of delivering feedback in a constructive yet gentle manner to foster growth and development. It delves into the notion of 'anxious niceness' at the workplace and advocates for specific and detailed feedback to aid individuals in their personal and professional advancement.

Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward. After the talk, Modupe shares useful tips on how to share constructive criticism.