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12min chapter
#162 - Get Your Techs to Close More Tickets: How We Built Confidence, Boosted Sales, and Cut Stress
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Empowering Technicians Through Structured Training
This chapter delves into the significance of technician training in service-based industries, highlighting effective onboarding and continuous skill development. It discusses the impact of consistent training sessions on boosting technician confidence, improving sales, and fostering a culture of accountability. The chapter underscores the need for clear performance metrics and data visibility to enhance communication and motivation among team members.
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