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8min chapter
Folge 28: Von Kunden zu Fans: Die Macht der Begeisterung
Lerne Vertrieb - Verkaufen von Mensch zu Mensch
Die Macht der Begeisterung im Servicebereich
Betont die Bedeutung persönlicher Interaktion und Herzlichkeit im Kundenservice, um Kunden zu Fans zu machen und die Kundenbindung zu stärken. Diskutiert, wie Begeisterung geschaffen werden kann, Mitarbeiter zu ermächtigen und positive Kundenbeziehungen zu fördern.
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