How to Grow a Community of Experimentation Practice in an Organization That Isn't Booking

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Booking and Invista are both dominantly online businesses. Did you talk to organizations where the website was played or the digital aspect played a narrower range? I feel like when I worked with a philanthropic foundation or a pharma company, there's somewhere there's a lot more happening offline. One of the things that actually compelled me to Vista is that they actually have a pretty large manufacturing part of the business.

How does one build a strong culture of experimentation at an organization (and what does that even mean)? One way is to spend a few years working at a company that already has such a culture… and then jump ship to another organization that is well on its way! That's (sort of) what our guest, Lukas Vermeer, did when he left booking.com to go to Vista. With Val Kroll guest-co-hosting, we dug into the challenges — organizational, educational, and mindset-al (?) — when it comes to having an organization successfully and appropriately integrate experimentation into their operational ways. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.