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14min chapter
Growth marketing expert Ramli John on why you’re getting user onboarding wrong
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
The Importance of User Onboarding
This chapter explores the concept of user onboarding and its significance in a customer's journey. It discusses myths and misconceptions, the three milestones of onboarding, and the importance of understanding and improving user experience.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode