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4min chapter
469: Voice of Customer in Product Design – with Tony Belilovskiy
Product Mastery Now for Product Managers, Leaders, and Innovators
The Importance of Focusing on Customer Needs in the Hotel Industry
This chapter discusses the significance of understanding the voice of the customer in product design, particularly in the hotel industry. It highlights the needs of business travelers and proposes a simple solution for hotels to cater to them.
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Listen to the best highlights from the podcasts you love and dive into the full episode