
Why Innovation Labs Fail and How to Fix Them with Leslie Grandy (Ex-Amazon, T-Mobile, & Best Buy)
The Frictionless Experience
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Intro
This chapter explores how embracing negativity can spur innovation by prompting individuals to address potential failures creatively. It critiques traditional innovation labs for isolating essential stakeholders, highlighting a gap between executives' aspirations for innovation and the reality of success.
Transcript
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