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10min chapter
Intercom on Product: How we became an AI-first company
Intercom on Product: Building Software in an AI-first World
Navigating the AI Transition
This chapter explores the shift from technological stability to an era of disruptive innovation driven by AI technology, emphasizing the unpredictability and necessary adaptation in product development. It discusses the transformation of various sectors, particularly customer service, and the need for continuous reimagination within an AI-first landscape.
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Discover
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