The Crucial Trait of Being Smart in Team Dynamics

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This chapter explores the concept of being 'smart' as a key attribute in an ideal team player, emphasizing interpersonal skills like empathy and active listening. It discusses the role of coaching and real-time feedback in improving employees' behaviors, as well as the importance of aligning candidates with company values during the hiring process. The speaker also shares a personal anecdote on the impact of hiring for values over competence.

Patrick Lencioni: The Ideal Team Player Patrick Lencioni is the founder of The Table Group and the author of 11 books which have sold over 5 million copies and been translated into more than 30 languages. He is the author of the blockbuster bestseller The Five Dysfunctions of a Team*, and his most recent bestseller, The Ideal Team Player: How to Recognize and Cultivate the Three Essential Virtues*. Key Points Team players should be humble, hungry, and smart. Of the three, hunger is the hardest to teach later in life. Standard interviews don’t work. Think of unconventional ways to really get to know the interviewee. All the people interviewing a person need to evaluate the candidate using the same standards. There is a very high opportunity cost for hiring someone with values that don’t fit into your organization. Resources Mentioned Table Group Hub The Ideal Team Player* by Patrick Lencioni The Five Dysfunctions of a Team* by Patrick Lencioni The Look and Sound of Leadership Book Notes Download my highlights from the The Ideal Team Player in PDF format (free membership required). Related Episodes Create the Best Place to Work, with Ron Friedman (episode 181) Detect and Eliminate Organizational Sabotage, with Bob Frisch and Cary Greene (episode 260) How to Motivate People, with Dan Ariely (episode 282) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.