Tired of hearing "HR needs to be more business-focused" without any real direction?
In this episode, Kelli and Nolan cut through the noise with actionable insights from veteran CPO Jeff Diana. Learn why joining sales calls, understanding your P&L, and getting your hands dirty in customer support might be your secret weapons.
Discover how top HR leaders transformed from "the team in the corner" to invaluable business partners – and how you can, too.
*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co
For coaching and advising inquire at
https://kellidragovich.com/
HR Heretics is a podcast from Turpentine.
—
📰 Be notified early when Turpentine's drops new publication: https://www.turpentine.co/exclusiveaccess
Support HR Heretics Sponsor:
Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics
KEEP UP WITH JEFF, NOLAN + KELLI ON LINKEDIN
Jeff: https://www.linkedin.com/in/jeff-diana-a1906212/
Nolan: https://www.linkedin.com/in/nolan-church/
Kelli: https://www.linkedin.com/in/kellidragovich/
—
TIMESTAMPS:
(00:00) Intro
(01:14) HR is a Business Function: Action vs. Rhetoric
(02:09) The Business-First Approach Do's and Don'ts
(04:19) Fostering a Deeper Understanding of the Business
(06:01) Product Certification and Experiential Learning
(06:57) Understanding a Founder's Emotional Investment (even if it seems irrational)
(08:52) Knowing the Numbers
(13:14) Strategic Time Investment and Knowledge Acquisition
(15:56) Including Customer Success in Knowledge Gathering
(16:18) Sponsor: Metaview
(17:38) Internal Reviews and Cross-Functional Collaboration
(19:01) Internal Best Practices and Efficiency
(20:47) Growing Fluidity Between HR and other Business Functions
(21:14) Wrap
This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit
hrheretics.substack.com
