Points of Interest
- 0:00-0:22 - Intro & background of guests and their expertise
- 0:21-1:22 - Four stages of day-to-day involvement in an agency
- 1:23-1:18 - Six agency roles to consider delegating
- 2:20-5:05 - Clarifying swim lanes to define roles and responsibilities
- 5:08-10:10 - Values, goals, and resources for decision-making
- 10:11-11:00 - Developing high-functioning leadership within an agency
- 11:01-14:13 - Hiring strategies and delegation considerations
- 14:14-17:04 - Encouraging trust within the team and ongoing feedback
- 17:05-18:13 - Importance of assuming positive intent and effective communication
- 18:14-22:15 - The power and effectiveness of meetings, and leading by example
- 22:16-23:13 - Resources and training for leadership development
- 23:13 - 34:33 - Clarifying Swim Lanes and Evolution
- 34:33 - 48:41 - Leadership Coaching and Feedback
- 48:41 - 49:56 - Conclusion and Additional Resources
Show Notes
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