The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Matt Sornson, Head of Growth Marketing at Clearbit

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

00:00

Long Form Content for SaaS Companies

The speakers discuss whether long form content is effective for all SaaS companies and share their favorite growth tactic of offering free products. They also discuss recent onboarding experiences, growth influencers, chatbots, site personalization, and the common mistake of overcommitting to experiments.

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