Episode 31: Cold outreach - love or hate?
Decoding Sales
00:00
The Importance of Empathy in Engineering
Alex Castellanos: I think we all need a little dose of empathy and understanding for what folks are going through right now to do their job. He says it takes two to three seconds to reply to an email; you could either, by the way, you don't even need to reply.Castellanos: Don't you think that the companies have some responsibility here? "I totally hear you on the SDR"
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