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20min chapter
#364 – Chris Voss: FBI Hostage Negotiator
Lex Fridman Podcast
Empathy in Negotiation
This chapter explores the role of empathy and reason in decision-making, highlighting how personal values influence reasoning. It discusses the importance of understanding others' perspectives in high-stakes situations, emphasizing the need for honest communication and respect in negotiations. Additionally, the chapter delves into proactive listening and the emotional dynamics that shape conversations, particularly in adversarial contexts.
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