Jeff Heckler, Director of CS Solutions at MarketSource - Scaling CS teams and CS Models
The Customer Success Channel
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Introduction
This podcast is created for anyone working in or inter in the customer success field. To day, we are speaking jeff heckler all about how to scale customer success teams and c s models. How do you manage to keep up with rocket ship growth and make sure you have a team and process around to help scale effectively. This, along with capacity planning for customers success, is what we will be speaking to jeff about to day.
Transcript
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