2min chapter

Customer Success Talks cover image

The Power of Persuasion in Customer Success: Practical Strategies | Dr. Christopher Phelps

Customer Success Talks

CHAPTER

The Choice of Persuasion: Investment for Long-Term Gains

This chapter delves into the intricacies of persuasion, presenting listeners with a choice between maintaining their current methods or investing in persuasive skills. Through an engaging discussion, it highlights the advantages of adopting effective persuasion techniques over the drawbacks of resisting change.

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