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Communication Secrets Every Customer Success Manager Need With Alexander Grabner-Jarlung

Customer Success Talks

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Crafting Your Emotional Cocktail

This chapter explores the metaphor of 'angels and devils cocktail' to illustrate emotional management, highlighting the importance of choosing positive emotions over negative ones. It also provides a 30-day wellness routine to enhance emotional well-being, including personalized playlists, breathing techniques, and reflective practices.

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