Your Approach to Customer Service Is a Blend of Heart and Science

i love that youare explicit about it, and i think it matters. Your approach to c x is a blend of heart and science. And by the way, the customers service example you gave before with that video, the reason why it works is it's so personalized. There's no cookie cutter approaches any more to any business. The more personalized it is, the more that it stands out. We're buying from people who are in the company. Even so my friends have said, oh, my boss, like, i can't be here. That's nat the company is bad. It just happens to be that you have a disconnect with your boss. But same thing if you have