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Why Your Education Business Isn’t Sellable | Ep 877

The Game with Alex Hormozi

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Understanding Customer Churn and Retention in Education Businesses

This chapter explores the volatility of customer bases in education businesses and its impact on churn rates. It discusses the importance of customer retention, benchmarks for churn, and analyzes customer lifetime value (LTV) and customer acquisition cost (CAC) ratios for sustainable business growth.

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