Gemma Cipriani-Espineira, CCO at Chili Piper - CCO Metrics: How to convince the C-Suite
The Customer Success Channel
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Is There Any Wrong Thing to Include in Your Board Deck?
You've probably done quite a few now at Chili Piper or in previous roles. What is kind of like a big learning you definitely wouldn't put into a board deck today that you might have done before? I don't think there's any wrong or right thing to include, I think it's all contextual. And the reality is, if the progress is great, then that's great. It's talking about how do we continue to optimize upon that?
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