Why Open Offices Aren’t Working — and How to Fix Them
HBR IdeaCast
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The Open Office Paradox
This chapter examines the unintended consequences of transitioning to open office environments, revealing a dramatic decline in face-to-face interactions. It discusses how this shift leads employees to adapt by creating personal barriers, countering the intended boost in collaboration. The chapter emphasizes the complexities of workspace design and highlights the importance of data-driven approaches to optimize office layouts for actual productivity and innovation.
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