Sketchnote Army Podcast cover image

Michael Janda on the business of sketchnoting - SE09 / EP13

Sketchnote Army Podcast

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Building Trust: The Client Connection

This chapter explores the significance of personal connections with clients to build trust and collaboration. It outlines effective communication strategies, including face-to-face interactions and negotiating pricing with an emphasis on reading body language. Additionally, it discusses the importance of a phased approach to project management and client education to enhance overall satisfaction and project value.

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