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Netflix's Customer Obsession by fmr Netflix VP of Product

The Product Podcast

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How to Personalize Your Netflix Experience

Gibson: I have a series of pop quizzes that I want you to evaluate today. And even though you know the result, you're going to discover that it was really hard making guesses about what would resonate with customers and what would not. You'll see some of these different projects against these key strategies over on the left. Now, you know how this worked out.

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