No Priors: Artificial Intelligence | Technology | Startups cover image

How AI Agents Are Transforming Customer Support, with Decagon’s Jesse Zhang

No Priors: Artificial Intelligence | Technology | Startups

CHAPTER

Voice Innovations in Customer Support

This chapter explores the growing importance of voice-based support in enhancing customer success and user experience. It addresses the challenges of latency in voice AI technologies and discusses strategies for improving responsiveness in customer interactions.

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