The health of an organization is more important than anything else. Chick-fil-A makes more money than any fast food business imaginable and they're closed on the second busiest day of the week. If you have less confusion, less politics, really good channels of communication, it's just an obvious amount of work. You actually make better decisions. And you please your customers more.
In this first episode, Pat and Cody discuss why the smartest companies don’t always win. He presents organizational health as the greatest competitive advantage in business and takes us back to his first job to discuss where it all started.