Tiffani Bova On Wowing Customers With An Experience Mindset
Elevate with Robert Glazer
00:00
Balancing Customer and Employee Satisfaction in Decision-Making
Exploring the intricate balance between prioritizing customer satisfaction and safeguarding employee well-being, highlighting the repercussions of neglecting the latter. Examples of unionization stemming from poor treatment underscore the necessity of harmonizing customer and employee needs in organizational decision-making.
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