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Ep 132 - Never Split the Difference with Chris Voss and Steve Shull
Short Term Rental Secrets Podcast
The Power of Making Someone Feel Good
The problem with field making someone feel good, what you actually have to do is take their stress and put it on you. There's an actual physical chemical release in the body, oxytocin, which creates a bonding between you and the other person. Agents are always making the mistake of taking responsibility for things when they can't make a decision. When the buyer or seller is the only one who can decide, we need to keep the responsibility on them.
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