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32. Conducting Research with Employees (feat. Angie Li, UXMC, Senior Manager of Product Design at Asurion)

NN/g UX Podcast

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Finding the Right Balance and Making Connections

This chapter focuses on the significance of listening in conversations and striking a balance between sharing personal information and focusing on the other person. It also provides advice on running studies and emphasizes making connections based on the other person's interests.

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