Business English from All Ears English cover image

BE 287: Is This Michelle? Telephone Responses for Business English

Business English from All Ears English

CHAPTER

Mastering Phone Etiquette

This chapter explores the significance of listener engagement and provides strategies for maintaining professionalism during business phone calls. The hosts offer practical examples of how to appropriately inquire about a person's identity and suggest phrasing options for different contexts to enhance business English skills.

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