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2min chapter
How to Get Customers with AI and Personalization | CXOTalk #857
CXOTalk: Leadership, AI, and the Digital Economy
Navigating Challenges in Personalization Adoption
This chapter examines the hurdles organizations encounter while implementing personalization strategies, stressing the importance of collaboration across departments. It also discusses the critical role of decision-making and the need for organizations to embrace new functional dynamics to enhance their strategies.
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