Framing the Startup Patient Experience

In this episode, Scott breaks down how to reinvent the patient experience so thoroughly that patients can’t stop talking about your practice. From modern design and comfort-focused amenities to digital workflows, high-tech diagnostics, and frictionless communication, he outlines the systems and touches that build trust, increase case acceptance, and elevate your brand. Whether you're launching a startup or transforming the practice you already own, this blueprint shows how an exceptional patient experience can reshape your career and dramatically grow your practice.