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Ep 428: Brandon Horoho from Montana Knife Company: Chronicles of the Drop Model at 8 Figure Scale + Secret VIPS

DTC Podcast

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Surprise and Delight: A Unique VIP Strategy

This chapter explores an innovative VIP program aimed at enhancing customer loyalty through unexpected rewards based on spending levels. By utilizing a community-driven approach and focusing on authenticity, the speakers highlight how surprise gifts have generated social media buzz and increased customer engagement. The chapter also discusses the role of high-quality products and strategic collaborations in attracting new customers and building a loyal community.

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