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8min chapter
Aligning Customer Success Strategies to Exceed Customer Expectations ft. Sam Slevin (AlphaSense)
Unchurned - The No. 1 podcast for Customer Success
Balancing Accuracy and Innovation in Financial Services
This chapter emphasizes the critical role of accuracy in decision-making within financial services, contrasting specialized solutions with general-purpose AI tools. It also highlights the importance of hiring top talent, adapting to customer preferences, and fostering a culture of continuous learning to navigate technological changes in the industry.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode