How to Create Clarity and Goals for Your Team

Michael: Why aren't we carving out our 15 to 20% of time per week? I feel like we're having a very existential moment right now. One of the phrases we say often is, you know, what am I saying no to? So if there's something coming in and we're going to talk about prioritization, should we pick up that work? What thing on my list gets me prioritized so that we can keep that 20% time protected?