How Ego, Authority, and Empathy Shape Negotiation Success with Derek Gaunt
Negotiate Anything
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The Power of Tactical Empathy in Negotiations
Exploring the strategic use of tactical empathy in negotiations, this chapter emphasizes the importance of active listening, labeling, and mislabeling tactics to build rapport and glean valuable insights from counterparts. The speakers highlight the significance of preemptively addressing negative assumptions through accusations audits and using empathetic verbiage to navigate sensitive topics. By employing tactical empathy, negotiators can create a conducive environment for open dialogue, trust-based influence, and successful outcomes.
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