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3min chapter
The New Norm
Invisibilia
Macdonald's Training
Eurie was one of the first russians to work at a macdonald's in America. He and his colleagues were trained on how to be more friendly with customers. The training helped change their behaviour, but it also put stress on them as well. Urie says that when he started working formacdonalds again they became much friendlier.
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