
142 GUEST: Selling in a Crisis, The Go-Giver Way, with Bob Burg
The Art of Sales with Art Sobczak
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How Can You Earn Referals From Existing Customers?
Bob Greene: Salespeople often focus on the prospect as opposed to the customer. He says it's important to follow up with hand written, personalized notes of thanks when you meet people. The refurl bridge is a statement of phrase that transports you from one safe piece of land to another and allows you to ask for refurls without even knowing who they are or what they're involved in. For example, anne o kan n can be helpful because she has a car that's not going to but knows, likes and trusts you.
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